OTRS LDAP Authentication for Agents and Customers

Probably many of you have or still are actively using the open-source, ITIL compliant trouble ticket system named OTRS. And probably some of you also might have experienced the pleasure of setting up the software once – and know the pain. OTRS as a product is pretty cool and full of features, unfortunately from a [...]

Posted at 6am on 3/19/10 | 4 comments | Filed Under: Linux and stuff ..., Tutorials | Tagged: , , , , , , , , , , , | read on

Automating Things

CulturedCode’s Things is probably one of the best GTD applications available on the Mac OS X and the iPhone platform. Yet, there really is no alternative that supports managing your tasks in such a big scale like Things does. I know Potion Factory’s The Hit List as well as I know Chandler, Midnight Inbox and [...]